This Privacy Policy governs the manner in which iLunge Technician Mobile App collects, uses, maintains, and discloses information collected from users of the mobile application. This policy applies to the app and all products and services offered by iLunge Technician.
1. Personal InformationCollection We may collect personal identification information from users in various ways, including but not limited to when users register on the app, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our app. Users may be asked for, as appropriate, name, email address, phone number, and other relevant information.
2. Non-Personal InformationCollection We may collect non-personal information about users whenever they interact with our app. Non-personal information may include the browser name, type of device, and technical information about users' means of connection to our app, such as the operating system, internet service providers utilized, and other similar information.
3. How We Use Collected InformationiLunge Technician may collect and use users' personal information for the following purposes: To improve customer service: Information provided helps us respond to customer service requests and support needs more efficiently. To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our app. To send periodic emails: We may use the email address to send users information and updates pertaining to their appointments and other relevant news.
4. Data UseThe personal information collected from users is used for specific purposes to enhance the app's functionality and user experience. We use your data for the following reasons: Facilitating seamless communication between mechanics and clients for appointment scheduling and updates. Personalizing the user experience by providing relevant information and services based on individual preferences. Sending users updates, promotions, and other relevant information related to the services offered by iLunge Technician.
5. Data SharingWe value your trust and commit not to sell, trade, or rent your personal identification information to third parties. However, to provide the best possible experience, we may share certain data with trusted third-party service providers. These providers are bound by confidentiality agreements and are only permitted to use the information for purposes related to the app's functioning. In some cases, we may be required to disclose personal information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.
6. Data ProtectioniLunge Technician employs industry-standard data collection, storage, and processing practices to protect against unauthorized access, alteration, disclosure, or destruction of personal information stored on our app. Apple's data security features, such as App Transport Security (ATS) and the use of secure connections, further contribute to ensuring the protection of data during transmission.
7. How We Protect Your InformationWe adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our app.
8. Sharing Your Personal InformationWe do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. 6. Changes to this Privacy Policy iLunge Technician has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
9. Your Acceptance of these TermsBy using this app, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our app. Your continued use of the app following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact UsIf you have any questions about this Privacy Policy or iLunge Technician Mobile App, please contact us at info@ilunge.app.
Last updated: 5 August 2023